Intelligent Automation Articles
Why Agents are the next frontier of Generative AI
By moving from information to action — think virtual coworkers able to complete complex workflows — the technology promises a new wave of productivity and innovation.
Intelligent Process Automation: The engine at the core of the next-generation operating model
Full intelligent process automation comprises five key technologies. Here’s how to use them to enhance productivity and efficiency, reduce operational risks, and improve customer experiences.
The Value of Robotic Process Automation: An Interview with Professor Leslie Willcocks
Leslie Willcocks, professor of technology, work, and globalization at the London School of Economics Department of Management, talks about robotic process automation — its impact on work, the strategic and financial benefits, and how to capture them.
Managing the Risks and Returns of Intelligent Automation
As companies accelerate the adoption of automation and artificial intelligence, they need a better way to maximize the benefits of these new technologies while minimizing the risks.
What is AI (artificial intelligence)?
Artificial intelligence is a machine’s ability to perform some cognitive functions we usually associate with human minds.
What is Artificial General Intelligence (AGI)?
Artificial general intelligence (AGI) is a theoretical AI system with capabilities that rival those of a human. Many researchers believe we are still decades, if not centuries, away from achieving AGI.
A CIO plan for becoming a leader in Intelligent Process Automation (IPA)
By demonstrating how to automate IT operations first, IT leaders can showcase the expertise needed to lead the business’s overall IPA transformation.
Gen AI in Corporate Functions: Looking Beyond Efficiency Gains
Generative AI is already adding value for corporate and business functions. Here’s how it could add more.