We take the robot out of the human
Virtual Blue specialises in business process automation using a software technology that replicates the way a person would execute manual business processes. This technology is called Robotic Process Automation (RPA). We consider this to be the introduction of your digital workforce, a workforce that will work alongside your people, executing business processes 24 hours a day, 365 days a week.
We work with business executives who are often concerned with the amount of manual processes that can cause high error rates, poor compliance and lack of efficiency for the business. This technology allows us to free up your people to focus on higher value activities, letting the digital workforce run your business processes, providing you with higher productivity and compliance rates, reduced error rates and improved customer and employee satisfaction.
Let us help you design your future workforce
We work with you to help discover your digital workforce opportunity and to support the design of your transformation journey with our automation consultancy experts.
After identifying your process opportunities and creating your roadmap, we partner with you on the development and implementation of your processes.
Customised support solutions to suit your business to ensure your new digital workforce is always supported.
Guarantee the benefits and success of your digital workforce with the implementation of a strategic operating model.
Working with you to improve business processes and customer experiences using design thinking and process reengineering methodologies.
Providing innovative technology solutions to extend the automation potential to achieve full end to end business process automation.
We have recently extended our capabilities to include the availability of Artificial Intelligence powered Digital Humans, enabling Robotic Process Automation customers to add Digital Humans to their RPA processes. Digital Humans provide meaningful conversations with your customers. They are carefully designed to help your customers 24/7, whether it be simple Frequently Asked Questions (FAQs) or complex guided processes, like applications and bookings. With Digital Humans you can scale service, reduce costs and improve your entire online customer experience.
Artificial Intelligence powered Digital Humans are part of Virtual Blue’s commitment to deliver the latest Artificial Intelligence technology to customers. With the help of advanced Natural Language Processing (NLP) technology Digital Humans know when to search for an answer from a knowledge base, when to ask for clarity and when to direct customers to a person. They even understand customer emotions and can help build an emotional connection.
Finance Receipting Process
Automation Case Study
Finance Journals Process
Automation Case Study
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Spacetime design and deliver proven Artificial Intelligence solutions for smarter interactions with your customers and team.
replikr® digital humans are artificial intelligence-powered 3D representations of people. They provide an authentic extension of your brand through meaningful conversations with customers.
Smart Capture brings together the latest RPA and artificial intelligence technologies to make automating accounts payable processes easy.
Virtual Blue stemmed from the recognition that the workforce of the future will look radically different.
Now is the time for New Zealand businesses of any size and in any industry to seize the momentous advancements from intelligent automation technologies to drive their business strategy and digital change roadmaps.
At the heart of Virtual Blue‘s core values is forging long-term partnerships that will accelerate your digital transformation journey. We help create tangible business value with the use of these technologies.
Virtual Blue is a highly accessible team of technology experts that can partner with any business to provide customised solutions for your process automation opportunities.
The Virtual Blue team create long term partnerships with our clients. We are an extension of your internal team. Our advice and guidance on current and future automation opportunities ensures every business has great returns on their investment and can leverage the benefits technologies like RPA and AI offers, creating a new way of working to take businesses to the next level and change the way they operate.
Say hello to your future workforce partner
Our founders, dynamic duo Sam Osborne and Sharyn Catt, were at the inception of RPA technologies in New Zealand. This formidable team has driven success from intelligent process improvement and automation technologies; future proofing kiwi businesses with successful design and implementing transformational change. They are highly trusted expert advisors in this field and advocate that RPA has shifted from an emerging technology to a transformational one - keeping businesses living.